Troubleshooting Outlook 2000 Won't Start

This information is what I referenced during my research, which the poster also copied from an unreferenced source:

A couple things and posts I found while researching Outlook 2000 not starting:

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Try starting Outlook once with the /safe command line switch for example from the Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe with the quotes and the space before the forward slash. Note your path to outlook.exe may be different. If Outlook starts this way then the most common causes for the locking up are:

1. Corrupt messages in your Inbox.
2. Corrupt or damaged Toolbar.
3. Damaged view.
4. Add-in causing the error.

Resolution
For No.1 remove the first or last message in your Inbox depending on how you sort the Inbox.

If it is No 2 then renaming outcmd.dat (with Outlook closed) should clear the toolbars, search your hard drive for a file called outcmd.dat and rename it to outcmd.old then start Outlook (if this doesn't cure your problem then you can rename the file back to outcmd.dat and regain any customization of the Toolbars).

For No. 3 the running the /cleanviews command line switch will reset all views to default for example from the Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe" /cleanviews with the quotes and the space before the forward slash. Note your path to outlook.exe may be different.

For No. 4 go to Tools > Options > Other > Advanced Options > Add-ins and uncheck all the add-ins. Close and restart Outlook, then add the add-ins one by one (closing and restarting Outlook each time) until you get to the problematic add-in. Depending on the add-in you may be able to remove it completely via Add/Remove Programs in Control Panel and then re-install a
fresh copy. If after a re-install you are still getting problems with the add-in then uninstall it again close Outlook do a search for a file called extend.dat and rename it to extend.old and repeat the installation of the add-in.

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Another one:

How to find and run the Inbox Repair tool in Outlook

Let me fix it myself
The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system.

For Microsoft Windows NT and Microsoft Windows 2000:
C:\Program Files\Common Files\System\Mapi\1033\NT

For Microsoft Windows 95 and Microsoft Windows 98:
C:\Program Files\Common Files\System\Mapi\1033\95

The Inbox Repair Tool installs automatically during Microsoft Outlook 2002 and Microsoft Office Outlook 2003 setup. Unlike the Microsoft Office 97 version of the tool, Microsoft Office 2000 does not place the Inbox Repair tool on a menu. To use the Inbox Repair tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

Quickbooks 2010, 2011, 2012 Statements for Clients without active balances

We had needed to print a "statement" of account for a client that didn't have any outstanding balances. I think by default Quickbooks won't print/create a statement for a client that has a $0 balance, so I just had to figure out how to get it to print all charges and payments to the client during a time range.

Choosing the "Create Statements" on a client, then choosing "Statement Period from: xx/xx/xxxx to xx/xx/xxxx", under "Select Additional Options / Do Not Create Statements " uncheck "with a zero balance" and uncheck "with a balance less than 0.00" and any other options you might want to change.

This should produce a statement of charges and payments for a client between the specified date range.

fi.

HTC Amaze solid amber - orange - red light - won't turn on

Just wanted to post about a power-on issue I had with my HTC Amaze 4G from Telus (same model as T-Mobile, and similar hard-ware to the Telus SII X (same cpu)).

Scenario: I forgot to plug my HTC Amaze in before falling asleep. In the morning when I woke up, it was at 9% battery. Since I didn't need it right away, I thought I would just shut it down, and plug it in later to charge it up and continue using it. I tried to do just that... I pressed the power button until I got the menu that offered "shutdown" .. I chose that, and thought it was shutting down. I wasn't able to get it to power up later, and during some of my troubleshooting, I saw a recovery screen (but no backlight.. I barely noticed it because of the backlight not being on), which I used the volume up/down buttons to select shutdown from the menu and power button to select/press enter on the selection. After this moment, I never saw anything on the screen of the Amaze, no buzz, no backlight, no recovery without backlight or otherwise. I tried different Key combinations such as volume down + power button, then I tried volume up + power button... all with no result.

Long story short: I had been trying to plug it in all day to charge using a usb cable plugged into a computer. This did not work to recover the battery from its discharged power state. I finally rectified the situation when I went to bed again (and decided to try fiddling with it again before taking it in for warranty), and it ended up finally "charging" when I plugged it into the HTC provided wall charger. I later read online that USB cables plugged into computers or other "small" power sources (I'm assuming 5 volts and 500mah) that it just "trickle charges" (according to another HTC manual for another similar phone). The HTC wall charger has a higher output (don't have it here right now to check if it outputs higher volts, or just higher amps, or both). Once I finally got the charging light to be on solid amber / orange, I was able to turn on my HTC Amaze 4G without any problems like usual. When I finally got booted up again, it showed the battery charging, and only had a 4% charge at the time.

I'm assuming that when I chose "shutdown", it either failed to shutdown, or HTC's (proprietary?) feature of providing for faster boots by doing something that seems closely related to a "suspend", and ran the battery right dead, and the usb cable plugged into my computer, and into my cigarrette lighter was unable to actually charge the battery up in order to turn it on again... only using HTC's wall charger did it get enough juice to bring the battery back to life.

fi.

Windows Easy Transfer 7 Attempting to Reconnect

Using Windows 7 Easy transfer on a new pc (Win7 Pro x64) to try and get files and settings off of an older Laptop (XP Pro x32).

Using the Network method (10/100 wired).

After choosing files/settings to transfer (defaults in my case), choosing the destination user account, and destination drive for the files (default for C: drive (no choices for OS drive (C:))), and a blank formatted partition (target O:) for the secondary laptop source drive D: from the drop-down menu (advanced options), and entering the transfer code, starting the transfer, the transfer began. Unfortunately, the laptop is old and frail, and keeps heating up and crashing during the transfer process. Seemingly (as far as I've been able to tell from looking, and searching google) Windows Easy Transfer for windows 7 is missing the resume function as described in Windows Easy Transfer for Vista documentation (as shown in the 4th picture here, unless its missing due to using the network method? I don't have an easy transfer cable to try to see if it makes this option available, nor did I have time to try an external hard-drive destination for the transfer to see if it shows up then.

So... I'm stuck either doing a manual transfer of the data piece by piece (or rsync using a live linux disc or something), or attempting a full image dump using something like acronis (assuming it doesn't crash, or I'll have to pull the drive and do it with the laptop drive plugged into another machine).

Sucks... why did microsoft either remove the Resume option of Windows Easy Transfer, or limit it to only easy transfer cable transfers or hard-drive transfers (if such is the case... maybe someone can tell me if the resume is there for them in these 2 (transfer cable and external hard-drive) transfer modes with Windows Easy Transfer for Windows 7).

edit: what I ended up doing, (so far, middle of transfer so far) is setting the laptop up so it is getting even more airflow, have it beside an open window (and its -5 C outside), and a fan blowing on the laptop directly.

realistically, I don't normally use the Windows Easy Transfer, but the client wanted his new desktop PC to be as similar to his old laptop as possible (a common request these days).

flashplugin-nonfree: Package is in a very bad inconsistent state

I had some issues upgrading/removing flashplugin-nonfree on an ubuntu 8.04 desktop system, it came to be in a state where dpkg/apt/aptitude would say:

Package is in a very bad inconsistent state

and something about trying to reinstall it before removing it. However, it was an endless loop, and I tried several iterations of remove, reinstall, force remove, etc, but finally ran across the post I've linked to, and did the following to fix/remove it (I didn't try re-installing it, as I didn't need it):

sudo rm /var/lib/dpkg/info/flashplugin-nonfree.prerm
sudo dpkg --remove --force-remove-reinstreq flashplugin-nonfree
sudo dpkg --purge --force-remove-reinstreq flashplugin-nonfree

This finally fixed it, and made it so aptitude/apt/dpkg wouldn't complain while installing/upgrading other packages now, and only needed to run once, not multiple times like it did during some updates because of the above error.

Linux Crashes, JFS doesn't FSCK on reboot, requires manual fsck

I had been having some issues with a machine getting hard-shutdown on semi-regular occasion when its UPS battery backup was failing, and we had some brown-outs. Every time the server would boot back up after power was restore, it wouldn't automatically fsck one of the tertiary JFS file systems, and I would have to login manually to do it after each power up if it was shutdown improperly.

I had googled before, and read the fstab docs, but none of the changes I had tried were working. I decided to give it another go tonight, and found the article I've linked this post to, at it was as simple as changing my fstab as follows:

OLD:

/dev/sdc1 /drive3 auto defaults,rw,noatime 0 0

NEW:

/dev/sdc1 /drive3 auto defaults,rw,noatime 0 2

And that fixed it so it would run FSCK automatically during bootup if the system wasn't shutdown nicely, even on the tertiary partition.

http://www.techspot.com/guides/253-take-ownership-windows-files/

Take Ownership of Windows 7 and Vista Files with a Shortcut

Handy information for Windows 7 Users facing "take ownership" issues on files and directories.

ddrescue dd_rescue gddrescue gnuddrescue myrescue ... which to choose?

I hadn't done a recovery in a while that needed special attention, and ended up wasting a bunch of time fiddling the the ddrescue variants before I found the one I had used in the past.

I fumbled around with dd_rescue for a while thinking that it was the one that I had wanted, since I thought I had remembered using the one that had a dash or underscore in the name previously. Unfortunately after having left it running over night, I found that it was not the one I was expecting, since I cancelled (CTRL-C) the command in the morning, and then tried to continue by simply entering in the same command again, only to find it repeated copying the same areas it had already done, so it wasn't being "smart" ... even though I had told it to use a logfile, and a bad block bbfile. This sent me on a search trying to see if I was running it wrong, or was missing something. Then I ran across a comment on the digg article talking about dd_rescue (2006), that happened to mention

"Dave Burton Says:
February 3rd, 2007 at 9:56 am

Rakesh,

Here’s a better link:
http://freshmeat.net/search/?q=ddrescue
(That link finds both ddrescue and dd_rescue.)

The program described in this article is Garloff’s original dd_rescue.

The program which I very much prefer is Diaz’s newer GNU ddrescue."

This twigged my memory, as well as reading the rest of the comment, it pointed out that gddrescue (diaz's) provided for "remembering" what blocks it had recovered so it doesn't try to go over the same area twice.

I promptly installed gddrescue using "apt-get install gddrescue" and then tried to view the man pages, of course using "man gddrescue" ... however, this is where some of the ddrescue confusion comes in, "gddrescue" simply uses ddrescue for its binary and for its man pages... (confusing), since "dd_rescue" actually uses a package name of "ddrescue" (apt-get install ddrescue), while using dd_rescue for its binary and man pages (once again, confusing).

gddrescue (package name=gddrescue, binary=ddrescue, man=ddrescue) is the one I wanted all along (hence why I'm now writing a blog post so I don't forget in the future).

I had also tryed "myrescue", it has a really good concept, however, its execution leaves a little to be desired... I tried using it on a 200MB partition (that had no errors), and then used dd, dd_rescue, gddrescue on the same partition, all to different output files. After "rescuing" the partition 4 times, I compared all the output files to each other, the first obvious difference is the file size of the myrescue image was 1024 bytes smaller than the other 3 files. The "other 3" files are the same as each other according to diff, while the 4th (myrescue) file is tagged as being different from the others (obviously, if its size isn't even the same). I also noticed that if I used a different block size (larger generally), that when myrescue reached the "end" of the partition, it never "completed" while still using a bunch of cpu processing time, and just never letting go, or saying it was "done". I'm guessing there's a bug in there somewhere regarding end position or something like that.

Thats the end of the post for now.

edit:
Some useful links:
- Ubuntu DataRecovery Howto, do it yourself
- Comment regarding which ddrescue to use, reminding me that it is GNU ddrescue (the gddrescue package, but 'ddrescue' binary) that I found most useful in the past
- A nifty looking ubuntu image (iso or memory stick) already setup for data recovery (removing the need for internet to download most tools you would need for recovery work), and providing a lower over-head environment (command line only, no GUI), but also offers a repository that you can use to add the same recovery tools to an already installed or live copy of ubuntu, which you might have a GUI on already.

notes:
- for first run of gddrescue, it may be wise to add the --no-split (or -n) option, as described in the texinfo manual, it says:

--no-split: Do not try to split error areas. Allows a fast recovery of the non-damaged part of the file.

- after the first run, or if the first run is having issues, you may want to try the following:

hdparm -a0 -A0 /dev/bad-device

and then re-running ddrescue using the logfile you hopefully told it to use on the first (and any successive) runs of ddrescue, this command will disable any read-ahead that the hard-drive tries to do on your behalf, but also brings your copying rate to a dismally slow speed (100k-200k/sec in my case of recovery on an 80gb laptop drive attached directly by ide), so you may want to try your luck without disabling it at first

- check the texinfo manual for some data recovery execution examples as well

VMWare Server 2.0 2.0.1 2.0.x DNS via NAT broken

scenario:
- created a Linux machine (Ubuntu 8.04.3) hosting VMware server 2.0.1
- two network cards, one to WAN (DSL), one with NO ip address used to bridge a physical network (wireless access points) to the captive portal "fenced" network
- created a virtual guest using downloaded VM image of pfSense 1.2.2 (and tried 1.2.3 beforehand) which is running Freebsd 7.0
- created a second virtual guest using Ubuntu Server 9.10 beta as a client for testing the pfSense captive portal
- scenario worked during testing off-site and after the installation on-site at clients location

- intermittent issues began cropping up with either slow, or no internet access for the kiosks using the captive portal, or the wireless guests
- a reboot of the Linux host machine seemed to "fix" the issues
- issues came back a few days later, or maybe sooner, but were not as apparent

- I start troubleshooting the issues using the Ubuntu server guest VM, and find that I can ping hosts directly by IP on the Internet, but not by their hostnames... DNS requests fail almost all the time
- I login to the pfSense via SSH and try some ping tests... once again, direct IP addresses work, while domain names do not resolve and fail
- I try changing to different DNS servers, doesn't help
- I try using nslookup on the Ubuntu server guest VM, issuing the "server ip.ip.ip.ip" command to switch to a known working DNS server, and issue a lookup for a domain such as www.google.ca or www.yahoo.ca which promptly (or not so promptly) fails after a few seconds
- I try the same nslookup command on the Linux Host machine, which works perfectly fine.
- I start googling for VMWare issues with NAT networks (which is what the pfSense WAN network was using with VMware to get to the internet
- I find some issues in the forums at vmware, but the ones I found were mostly issues with Windows XP Host machines, which had a work-around editing the NAT config file for vmware and setting the DNS lookups to ordered instead of burst
- I look into this file, on the Linux host, and I find the dns section, but am told by a comment in the file that this section is ignored by Linux Hosts, and only used with Windows... what luck (not) :/
- I continue googling trying to narrow it down to vmware server issues since many of the issues were related to VMware Workstation I believe.. but really get nowhere
- I start thinking of new ways to avoid using the NAT networking in VMware
- idea1: install a 3rd physical network card into the Linux Host machine, provide NAT services via Linux on this interface, and bridge the pfSense WAN network to this interface
- problem with this idea.. server is a 3hr round-trip drive away from me
- idea2: switch to KVM for virtual hosting instead of VMware
- problem with this idea.. server processor does not support AMD-V or Intel VT.. I don't mind swapping the CPU out, but once again, 3hr round-trip not desirable
- idea3: switch to XEN for virtual hosting instead of VMware
- problem with this idea.. time, and working on a server remotely is slightly more dangerous if I break something mid-work, once again, 3hr trip to fix if I do break something
- idea4: try putting a virtual network interface or "alias" interface (nothing to do with VMware) on the primary NIC that attaches to the internet on the Linux Host machine, give it a private subnet address different than any other physical or virtual network currently in use (192.168.50.1), and enable forwarding on this virtual interface on the Linux Host and bond the pfSense WAN nic in VMware to this physical interface, set the pfSense WAN to static IP (192.168.50.129) and gateway of the Linux Host's alias IP of 192.168.50.1
- problem with this idea.. don't know if it'll work, somewhat risky playing with networking on remote server, seems complicated
- I went ahead with this idea after weighing the other ideas.

- after choosing idea4, I went ahead and implemented the changes, setting up the virtual alias of eth0:50 with an IP of 192.168.50.1, enabled IP forwarding manually for testing, then later in the sysctl config plus 2 other settings related to forwarding, created a small script to run the 4 iptables rules that implement the masking/masqing/masquerading/NAT redirection functions of linux
- I modified the pfSense WAN IP to be static 192.168.50.129 netmask 192.168.50.0/24 (255.255.255.0)
- I adjusted the pfSense virtual guest's first virtual network card to be bridged to the Linux Host's primary network card (default network name in VMware is "Bridged") which is used as the WAN interface in pfSense
- maybe some reboots involved since things weren't working initially
- also made a correction to my pfSense netmask, since I mistakenly chose /32 initially instead of /24 netmask
- can now ping from pfSense interface to linux host's eth0:50 ip of 192.168.50.1, and vice-versa
- can ping outbound from pfSense to the internet
- nslookup requests from pfSense work
- switch to the testing guest Ubuntu Server VM, and reboot it to get a new lease from the pfSense captive portal, probably not required, but reboots are the order of the day it seems
- nslookup requests from the testing guest using the captive portal work
- call client to have them test using their Kiosks
- wait to hear from client, and continue to test with testing guest to see that the intermittent issue side of things doesn't crop up again

- waiting to know if it all worked out

VMware Server 2.0 (free) gotchas

Just a couple gotchas I figure I would document for my own use later and for anyone else that finds it using google.

Gotcha1: USB Devices in VMware guests

Using VMware Server 2.0 (free), I ran into my first requirement of needing a USB Software Dongle Key to work inside a virtual machine running Windows XP. All the documentation kept mentioning the steps of a) add a USB Controller to the virtual guest inside the VMware Server control web interface (this was the easy part) and then b) Enable the USB Device in the web interface on the VM.

I for the life of me couldn't find where it meant there was somewhere to enable the specific plugged in USB device that you had plugged into the Host machine, allowing it to work on a specific guest... after much googling and not coming up with something, I finally noticed a new button on the VMware guest page in the web interface, to the right of the regular 4 buttons (Stop, Pause, Play, Restart), a new button appears with the USB Icon, and you can enable/connect the USB Device to the VMware guest by clicking on it, and checking off the appropriate USB device... as simple as that. (gee whiz)

Gotcha2: Adding Datastores to VMware 2.0 (free)

I was trying to determine how to add additional datastores to VMware Server 2.0 to no avail... everything kept mentioning or even showing pictures of the screen with the boxes to fill in, but nothing mentioned how to get this screen up in the first place, or at least not enough for me to clue in and I was unable to find it... after googling for a while, I went back to the web interface, and eventually lucked out (and apparently I am blind... or was very tired), and determined that if you just click on the Server in the list on the far left of the web interface, on the far right is your standard options such as "Create Virtual Machine", "Add Virtual Machine to Inventory", and... you guessed it, "Add Datastore" ... not sure how I missed that one... but I actually didn't "SEE" it until I clicked on the one original/default datastore that was added during configuration, from the list/display window in the middle of the web interface with the server selected... which showed some additional options for that datastore (rename, refresh, remove datastore).. and I finally saw the "Add Datastore above all those new options.

So, I guess the 2nd one wasn't really a gotcha... just more of a blind mistake or I was more tired than I originally thought. Anyways, a heads-up for anything that may be blind like myself.

Gotcha3: VMware Server 2.0 (free) 64-bit Host, but unable to successfully use 64-bit Guests

I am using some second-hand HP DL585 G1 servers with 4 x Opteron 848 2.2Ghz CPU's in them... I totally forgot about having earlier checked if they had VT/AMD-V capabilities months earlier (they don't with this cpu revision of CG or C0 (I forget which C* they are, but anything C* generation or older do not work ie. stepping CG does not, but E1, E4 or E6 does support it))

So, off to HP's site to see if there are firmwares that work with the E* revision cpu's, and then off to Ebay to try and poach some.. since they seem to be quite reasonable prices.. assuming they work with my server(s). Just for anyone else that might be trying to run older gen Opteron's without AMD-V support, and trying to setup 64-bit virtual guests unsuccessfully.

fi.

Windows Update fails in Vista using Shaw Internet using "Automatically Detect Settings"

If you've got Vista installed on a PC or Laptop computer, but your Windows Update is failing (I can't remember with what code off-hand, as I'm not typing this the same day/week I ran into this problem, though I will update the post if I run into it again, or feel like re-creating the problem), simply try the following:

In Internet Explorer 7 or 8, open the Tools Menu (press the ALT key once if the menu bar is hidden), choose Internet Options down at the bottom of the Tools Menu, Choose the Connections Tab from the list of tabs across the top, Choose LAN Settings down near the bottom right of the window, and make sure to UNCHECK "Automatically Detect Settings".

Problem should be solved, simply try Windows Update again, this has fixed the error for me on several machines... I don't know if its my local shaw proxy server that is being detected, and failing for some unknown reason.. but, thought I would blog about it since its happened several times in the past, and seems to be better to simply disable the proxy anyways.

fi.

edit: apparently i have an older post in my blog that describes this exact issue, including the error codes... and here I was thinking my blog could act as my memory on some things... go figure :p

"Grub hard disk error"

short story:

- installed ubuntu server 8.04.2 LTS on machine using 160gb IDE drive (hda), including a single /boot partition and an LVM partition for root (/) and another LVM partition for swap.

- installed new 500gb Sata drive into machine

- created similar partition schema (partition 1 = 250mb /boot partition (sda1)), (partition 2 = logical of the rest of the space (sda2=extended info, sda5=data partition that was created inside the extended partition

- used dd to copy hda1 (250mb /boot) to sda1 (new 250mb /boot)

- made sda1 bootable using cfdisk

- added sda5 partition to main volume group using pvcreate

- used pvmove to tell LVM to move anything on the /dev/hda5 physical volume

- after ~4 hours (150gb @ 12mb/sec average, since its slow due to using atomic writes, etc), it was done moving all data off of the old 150gb physical volume

- used vgreduce to remove the hda5 physical volume from the main volume group (since nothing is on that partition now (well, technically its probably got all the data if you wanted to try recovery of some kind, I don't believe it writes 0's or anything to it during a pvmove))

- tryed using grub to re-install to new hard-drive (sda), all messages seemed to be fine

- shutdown machine and removed the 160gb IDE drive

- got "Grub hard disk error" ... with no other useful information, or ability to "enter" grub

- attempted to manually fix grub using rescue mode of ubuntu server install CD

- googled for a while

- didn't find anything that really helped me, but some useful information none-the-less

- then realized one of the options in the rescue menu was "reinstall grub" or something to that effect, I chose to re-install to (hd0) (thats hdZERO)

- I then chose to reboot the system

- Magic happened, and grub loaded correctly, and then promptly loaded Ubuntu Server for me, along with my VMWare instances that were set for autostart.

- Problem solved... why my manual grub flailing around didn't fix anything (tried many different things between grub-install, setup-grub, setup (hd0), etc, I have no idea why, but I'm happy that this route worked for me