Friday, March 9, 2012

Windows XP Update KB2481109 won't install

Ran into a few computers that would continually try to install Windows Update KB2481109 and fail. The logfile in c:\windows\KB2481109.log (or .txt?) mentioned that it didn't have the correct prerequisite.

Researching led to suggesting to install KB969084 first, and then try the KB2481109 update again if it comes up.

KB969084 is available here, or just google it:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=20609

I followed this method and it fixed the problem on several Windows XP machines.