Wednesday, January 25, 2012

Troubleshooting Outlook 2000 Won't Start

This information is what I referenced during my research, which the poster also copied from an unreferenced source:

A couple things and posts I found while researching Outlook 2000 not starting:

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Try starting Outlook once with the /safe command line switch for example from the Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe with the quotes and the space before the forward slash. Note your path to outlook.exe may be different. If Outlook starts this way then the most common causes for the locking up are:

1. Corrupt messages in your Inbox.
2. Corrupt or damaged Toolbar.
3. Damaged view.
4. Add-in causing the error.

Resolution
For No.1 remove the first or last message in your Inbox depending on how you sort the Inbox.

If it is No 2 then renaming outcmd.dat (with Outlook closed) should clear the toolbars, search your hard drive for a file called outcmd.dat and rename it to outcmd.old then start Outlook (if this doesn't cure your problem then you can rename the file back to outcmd.dat and regain any customization of the Toolbars).

For No. 3 the running the /cleanviews command line switch will reset all views to default for example from the Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe" /cleanviews with the quotes and the space before the forward slash. Note your path to outlook.exe may be different.

For No. 4 go to Tools > Options > Other > Advanced Options > Add-ins and uncheck all the add-ins. Close and restart Outlook, then add the add-ins one by one (closing and restarting Outlook each time) until you get to the problematic add-in. Depending on the add-in you may be able to remove it completely via Add/Remove Programs in Control Panel and then re-install a
fresh copy. If after a re-install you are still getting problems with the add-in then uninstall it again close Outlook do a search for a file called extend.dat and rename it to extend.old and repeat the installation of the add-in.

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Another one:

How to find and run the Inbox Repair tool in Outlook

Let me fix it myself
The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system.

For Microsoft Windows NT and Microsoft Windows 2000:
C:\Program Files\Common Files\System\Mapi\1033\NT

For Microsoft Windows 95 and Microsoft Windows 98:
C:\Program Files\Common Files\System\Mapi\1033\95

The Inbox Repair Tool installs automatically during Microsoft Outlook 2002 and Microsoft Office Outlook 2003 setup. Unlike the Microsoft Office 97 version of the tool, Microsoft Office 2000 does not place the Inbox Repair tool on a menu. To use the Inbox Repair tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

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