Wednesday, January 25, 2012

Troubleshooting Outlook 2000 Won't Start

This information is what I referenced during my research, which the poster also copied from an unreferenced source:

A couple things and posts I found while researching Outlook 2000 not starting:

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Try starting Outlook once with the /safe command line switch for example from the Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe with the quotes and the space before the forward slash. Note your path to outlook.exe may be different. If Outlook starts this way then the most common causes for the locking up are:

1. Corrupt messages in your Inbox.
2. Corrupt or damaged Toolbar.
3. Damaged view.
4. Add-in causing the error.

Resolution
For No.1 remove the first or last message in your Inbox depending on how you sort the Inbox.

If it is No 2 then renaming outcmd.dat (with Outlook closed) should clear the toolbars, search your hard drive for a file called outcmd.dat and rename it to outcmd.old then start Outlook (if this doesn't cure your problem then you can rename the file back to outcmd.dat and regain any customization of the Toolbars).

For No. 3 the running the /cleanviews command line switch will reset all views to default for example from the Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe" /cleanviews with the quotes and the space before the forward slash. Note your path to outlook.exe may be different.

For No. 4 go to Tools > Options > Other > Advanced Options > Add-ins and uncheck all the add-ins. Close and restart Outlook, then add the add-ins one by one (closing and restarting Outlook each time) until you get to the problematic add-in. Depending on the add-in you may be able to remove it completely via Add/Remove Programs in Control Panel and then re-install a
fresh copy. If after a re-install you are still getting problems with the add-in then uninstall it again close Outlook do a search for a file called extend.dat and rename it to extend.old and repeat the installation of the add-in.

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Another one:

How to find and run the Inbox Repair tool in Outlook

Let me fix it myself
The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system.

For Microsoft Windows NT and Microsoft Windows 2000:
C:\Program Files\Common Files\System\Mapi\1033\NT

For Microsoft Windows 95 and Microsoft Windows 98:
C:\Program Files\Common Files\System\Mapi\1033\95

The Inbox Repair Tool installs automatically during Microsoft Outlook 2002 and Microsoft Office Outlook 2003 setup. Unlike the Microsoft Office 97 version of the tool, Microsoft Office 2000 does not place the Inbox Repair tool on a menu. To use the Inbox Repair tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

Quickbooks 2010, 2011, 2012 Statements for Clients without active balances

We had needed to print a "statement" of account for a client that didn't have any outstanding balances. I think by default Quickbooks won't print/create a statement for a client that has a $0 balance, so I just had to figure out how to get it to print all charges and payments to the client during a time range.

Choosing the "Create Statements" on a client, then choosing "Statement Period from: xx/xx/xxxx to xx/xx/xxxx", under "Select Additional Options / Do Not Create Statements " uncheck "with a zero balance" and uncheck "with a balance less than 0.00" and any other options you might want to change.

This should produce a statement of charges and payments for a client between the specified date range.

fi.

Monday, January 23, 2012

HTC Amaze solid amber - orange - red light - won't turn on

Just wanted to post about a power-on issue I had with my HTC Amaze 4G from Telus (same model as T-Mobile, and similar hard-ware to the Telus SII X (same cpu)).

Scenario: I forgot to plug my HTC Amaze in before falling asleep. In the morning when I woke up, it was at 9% battery. Since I didn't need it right away, I thought I would just shut it down, and plug it in later to charge it up and continue using it. I tried to do just that... I pressed the power button until I got the menu that offered "shutdown" .. I chose that, and thought it was shutting down. I wasn't able to get it to power up later, and during some of my troubleshooting, I saw a recovery screen (but no backlight.. I barely noticed it because of the backlight not being on), which I used the volume up/down buttons to select shutdown from the menu and power button to select/press enter on the selection. After this moment, I never saw anything on the screen of the Amaze, no buzz, no backlight, no recovery without backlight or otherwise. I tried different Key combinations such as volume down + power button, then I tried volume up + power button... all with no result.

Long story short: I had been trying to plug it in all day to charge using a usb cable plugged into a computer. This did not work to recover the battery from its discharged power state. I finally rectified the situation when I went to bed again (and decided to try fiddling with it again before taking it in for warranty), and it ended up finally "charging" when I plugged it into the HTC provided wall charger. I later read online that USB cables plugged into computers or other "small" power sources (I'm assuming 5 volts and 500mah) that it just "trickle charges" (according to another HTC manual for another similar phone). The HTC wall charger has a higher output (don't have it here right now to check if it outputs higher volts, or just higher amps, or both). Once I finally got the charging light to be on solid amber / orange, I was able to turn on my HTC Amaze 4G without any problems like usual. When I finally got booted up again, it showed the battery charging, and only had a 4% charge at the time.

I'm assuming that when I chose "shutdown", it either failed to shutdown, or HTC's (proprietary?) feature of providing for faster boots by doing something that seems closely related to a "suspend", and ran the battery right dead, and the usb cable plugged into my computer, and into my cigarrette lighter was unable to actually charge the battery up in order to turn it on again... only using HTC's wall charger did it get enough juice to bring the battery back to life.

fi.